Terms & Conditions


The following terms and conditions apply to all website development / design / copywriting / hosting services provided by Cyber Sushi Design Limited to you, the Client.

  1. Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

  1. Charges

Charges for services to be provided by Cyber Sushi Design Limited are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. Cyber Sushi Design Limited reserves the right to alter or decline to provide a quotation after expiry of the 30 days.

Unless agreed otherwise with the Client, all services require an advance payment of a minimum of thirty (30) percent of the project quotation total before the work on the project commences. A stage payment of a minimum of thirty (30) percent of the project total can be requested at any stage of the project if Cyber Sushi Design Limited see fit to issue, with the outstanding percentage of the project quotation total due upon completion of the work, prior to upload to the server or release of materials.

Payment for services is due by cheque or bank transfer. Cheques should be made payable to Cyber Sushi Design Limited and sent to Cyber Sushi Design Limited, Beacon House, Ibstone Road, Stokenchurch, Buckinghamshire, HP14 3WN. Bank details will be made available on invoices.

  1. Client Review

Cyber Sushi Design Limited will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Cyber Sushi Design Limited otherwise within ten (10) days of the date the materials are made available to the Client. This is also the point at which the client should test any functionality before the site goes live. It is the client’s responsibility to make sure the site is functioning as it should before the site goes live.

  1. Turnaround Time and Content Control

Cyber Sushi Design Limited will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at a date agreed with the Client upon Cyber Sushi Design Limited receiving initial payment, unless a delay is specifically requested by the Client and agreed by Cyber Sushi Design Limited.

In return, the Client agrees to delegate a single individual as a primary contact to aid Cyber Sushi Design Limited with progressing the commission in a satisfactory and expedient manner.

During the project, Cyber Sushi Design Limited will require the Client to provide website content; text, images, movies and sound files.

  1. Failure to provide required website content:

Cyber Sushi Design Limited is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.

This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimisation we need the text content for your site in advance so that the SEO can be planned and completed efficiently.

If you agree to provide us with the required information and subsequently fail to do within one week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately. Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so.

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us on 01494 356 771 or email info@cybersushi.co.uk if you need clarification on this.

Using our content management system you are able to keep your content up-to-date yourself.

  1. Payment

Invoices will be provided by Cyber Sushi Design Limited upon completion but before publishing the live website. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Payments are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £30 per month of the total amount due.

  1. Additional Expenses

Client agrees to reimburse Cyber Sushi Design Limited for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.

  1. Web Browsers

Cyber Sushi Design Limited makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.). Client agrees that Cyber Sushi Design Limited cannot guarantee correct functionality with all browser software across different operating systems.

Cyber Sushi Design Limited cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website has been designed and handed over to the Client. As such, Cyber Sushi Design Limited reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

  1. Default

Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Cyber Sushi Design Limited’s Web space, Cyber Sushi Design Limited will, at its discretion, remove all such material from its web space. Cyber Sushi Design Limited is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Cheques returned for insufficient funds will be assessed a return charge of £25 and the Client’s account will immediately be considered to be in default until full payment is received. Clients with accounts in default agree to pay Cyber Sushi Design Limited reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Cyber Sushi Design Limited in enforcing these Terms and Conditions.

  1. Termination

Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

  1. Indemnity

All Cyber Sushi Design Limited services may be used for lawful purposes only. You agree to indemnify and hold Cyber Sushi Design Limited harmless from any claims resulting from your use of our service that damages you or any other party.

  1. Copyright

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Cyber Sushi Design Limited the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Cyber Sushi Design Limited permission and rights for use of the same and agrees to indemnify and hold harmless Cyber Sushi Design Limited from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Cyber Sushi Design Limited that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

  1. Standard Media Delivery

Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by Cyber Sushi Design Limited to return to the Client any images or printed material provided for use in creation of the Client’s website, such return cannot be guaranteed.

  1. Design Credit

A link to Cyber Sushi Design Limited will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 10% of the total development charges will be applied. When total development charges are less than £5000, a fixed fee of £500 will be applied. The Client also agrees that the website developed for the Client may be presented in Cyber Sushi Design Limited’s portfolio.

  1. Access Requirements

If the Client’s website is to be installed on a third-party server, Cyber Sushi Design Limited must be granted temporary read/write access to the Client’s storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.

  1. Post-Placement Alterations

Cyber Sushi Design Limited cannot accept responsibility for any alterations caused by a third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.

  1. Domain Names

Cyber Sushi Design Limited may purchase domain names on behalf of the Client. Payment and renewal of those domain names will be invoiced to the Client annually. If payment is not made on request by the renewal date the loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Cyber Sushi Design Limited.

  1. General

These Terms and Conditions supersede all previous representations, understandings or agreements. The Client’s signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

  1. Social Media Management

Social Media Marketing and Management is defined as helping a client to promote their products or services through social media channels. Cyber Sushi Design will honour the components of your chosen social media package, providing an agreement to a minimum 3 months contract is served and monthly payments are received in advance. In the event that payment is not received on time, we regret that further work will be halted until this is rectified.

  1. Governing Law

This Agreement shall be governed by English Law.

  1. Liability

Cyber Sushi Design Limited hereby excludes itself, its Employees and or Agents from all and any liability from:

  • Loss or damage caused by any inaccuracy;
  • Loss or damage caused by omission;
  • Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
  • Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of Cyber Sushi Design Limited to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

  1. Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid,

 



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Latest Work

Cyber Sushi Design created an excellent website for our club. Tailored to suit the needs of our club and clients it is eye catching, easy to use, very well set out and above all really easy to maintain and update!

Lee Wiltshire - Marlow Royal British Legion

5.0
2019-04-23T16:52:12+01:00

Lee Wiltshire - Marlow Royal British Legion

Cyber Sushi Design created an excellent website for our club. Tailored to suit the needs of our club and clients it is eye catching, easy to use, very well set out and above all really easy to maintain and update!

Cybersushi offer a great bespoke web design service, especially for the 'novice’ customer - the team were patient, responsive and communicative at all stages.

Lisa Meaney - Marsh and Micklefield Big Local 

5.0
2019-04-23T16:46:53+01:00

Lisa Meaney - Marsh and Micklefield Big Local 

Cybersushi offer a great bespoke web design service, especially for the 'novice’ customer - the team were patient, responsive and communicative at all stages.

Cyber Sushi Design have done a brilliant job of rewriting my website, I wouldn't hesitate on recommending them to others. Simon has also done a very good job of marketing my Facebook and Twitter pages. Very pleasant to deal with, whilst remaining professional throughout the entire process. Many Thanks

Harry Michael - Managing Director, The Autowerks

5.0
2019-04-23T16:49:39+01:00

Harry Michael - Managing Director, The Autowerks

Cyber Sushi Design have done a brilliant job of rewriting my website, I wouldn't hesitate on recommending them to others. Simon has also done a very good job of marketing my Facebook and Twitter pages. Very pleasant to deal with, whilst remaining professional throughout the entire process. Many Thanks

Cyber Sushi Design built us a great site, and were always fast and efficient when we need updates done to the site. Would recommend to any business needing a new site or maintenance on an existing site.

Steve Wise - Owner, Chesham Car & Van Hire

5.0
2019-04-23T16:52:53+01:00

Steve Wise - Owner, Chesham Car & Van Hire

Cyber Sushi Design built us a great site, and were always fast and efficient when we need updates done to the site. Would recommend to any business needing a new site or maintenance on an existing site.

We engaged the Cyber Sushi Design team to help build and launch our new web.site. The outcome was stunning - a brilliant interpretation of our Brand and our core ideas - capturing the real essence of our business. Thanks Simon, Jennifer & the Team, a great job, well executed – we’ll be back for more…

Richard Holmes, SmartChain Founding Partner

5.0
2019-04-23T16:50:37+01:00

Richard Holmes, SmartChain Founding Partner

We engaged the Cyber Sushi Design team to help build and launch our new web.site. The outcome was stunning - a brilliant interpretation of our Brand and our core ideas - capturing the real essence of our business. Thanks Simon, Jennifer & the Team, a great job, well executed – we’ll be back for more…

I am absolutely delighted with the website Simon and the Cyber Sushi Design team have built for me, it is exactly what I wanted. All my questions and requests were dealt with promptly. I have also learned from the experience. Excellent communication, professionalism and customer service. Thank you very much.

Anne Leigh, Founder of the Spirit Of Charity

5.0
2019-04-23T16:51:18+01:00

Anne Leigh, Founder of the Spirit Of Charity

I am absolutely delighted with the website Simon and the Cyber Sushi Design team have built for me, it is exactly what I wanted. All my questions and requests were dealt with promptly. I have also learned from the experience. Excellent communication, professionalism and customer service. Thank you very much.

Innovative and effective approach and easy to work with.

Leanne Barrett - Barrett & Associates Solicitors

5.0
2019-04-23T16:48:31+01:00

Leanne Barrett - Barrett & Associates Solicitors

Innovative and effective approach and easy to work with.

Cyber Sushi Design were recommended to me by a friend who uses their services. I was looking for a complete re design of my website and after all the positive feedback I have had from customers old and new, I am so glad I decided to use them!! Very professional and easy to work with, Nothing was too much trouble and I was dealt with in a language I understood(no techy jargon)!! I would highly recommend them to anyone who is looking for a service that is very customer focused, reliable and passionate about their work.

Simon Robinson Owner of Express Dent Removal

5.0
2019-04-23T16:50:09+01:00

Simon Robinson Owner of Express Dent Removal

Cyber Sushi Design were recommended to me by a friend who uses their services. I was looking for a complete re design of my website and after all the positive feedback I have had from customers old and new, I am so glad I decided to use them!! Very professional and easy to work with, Nothing was too much trouble and I was dealt with in a language I understood(no techy jargon)!! I would highly recommend them to anyone who is looking for a service that is very customer focused, reliable and passionate about their work.

Thank you for everything you have done over the past few months, there’s no doubt you have gone above and beyond the call of duty to create No Mean Feat.

Andrew Theaker - No Mean Feat

5.0
2019-04-23T16:51:44+01:00

Andrew Theaker - No Mean Feat

Thank you for everything you have done over the past few months, there’s no doubt you have gone above and beyond the call of duty to create No Mean Feat.

Cyber Sushi Design have done an absolutely fantastic job on my site. Throughout our contact, they remained professional, friendly and willing to assist and generous with advice. Cyber Sushi Design delivered the project very quickly. I would definitely recommend them and will be using their services on future projects.

Pali Rao - iStock.com Photographer

5.0
2019-04-23T16:47:53+01:00

Pali Rao - iStock.com Photographer

Cyber Sushi Design have done an absolutely fantastic job on my site. Throughout our contact, they remained professional, friendly and willing to assist and generous with advice. Cyber Sushi Design delivered the project very quickly. I would definitely recommend them and will be using their services on future projects.

Thank you for all your hard work! It has been a pleasure working with you and your team not only have you been patient and supportive but I feel you have really listened to what I wanted through out the process of building my new website. I would be more then happy to recommend you to anyone, you have all done a super job, thank you so much!

Gabrielle McMillan, Gabrielle McMillan Photography

5.0
2019-03-15T09:40:27+01:00

Gabrielle McMillan, Gabrielle McMillan Photography

Thank you for all your hard work! It has been a pleasure working with you and your team not only have you been patient and supportive but I feel you have really listened to what I wanted through out the process of building my new website. I would be more then happy to recommend you to anyone, you have all done a super job, thank you so much!

Cyber Sushi Design built a website that is very easy to use and provides a wealth of information to ensure people with diabetes understand the importance of regular diabetic eye screening.

Sarah Mossop, NHS Screening and Immunisation Manager

5.0
2019-03-15T09:44:39+01:00

Sarah Mossop, NHS Screening and Immunisation Manager

Cyber Sushi Design built a website that is very easy to use and provides a wealth of information to ensure people with diabetes understand the importance of regular diabetic eye screening.
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